1. Delivery Coverage
We currently deliver within the United Kingdom.
Some products may be fulfilled by international logistics partners.
2. Processing Time
Orders are processed within 1–3 business days, excluding weekends and public holidays.
3. Delivery Timeframes
Delivery times shown at checkout are estimates only and not guaranteed.
Delays may occur due to customs, carrier issues, or factors beyond our control.
4. Split Shipments
Orders containing multiple items may be shipped separately.
5. Tracking
Tracking information is provided once items are dispatched.
6. Lost or Delayed Orders
If an order is delayed or lost, we will investigate and provide an appropriate resolution in line with UK consumer law.